Residents, too, have tried to get Google to remove its bikes from the creek, to no avail. One concerned citizen wrote to the City multiple times to report the growing pile-up of bikes."I've tried to get in touch with Google, but have not found a way—the waiting time on the phone is an hour," she exclaimed."Sorry people are lame and do stuff like this to your bikes."
Two days later, Steve Achabal, a recreation supervisor for the City of Mountain View, replied:Hello Public Works Team,
Google Security has received multiple reports regarding at least 14 Google bikes that have been deposited into Stevens Creek by local adolescents. Due to the location of the bicycles within the creek, our recovery teams have been unable to remove them and ensure their return to our campus. Can we please be provided with some assistance with relocating these bikes to a more accessible area so that we may assume possession?
This is what's making locals so irate. Google, some say, shouldn't be tapping the City to go pick up its stolen property. "It feels like Google is too high up to go down and pull their bikes up," resident Steven Chandler told Mountain View Voice.Our Rangers try to remove bikes from the creek if they are easily assessable [sic]. However, we do not enter the creek at the direction of the Water District. I would recommend contacting the Santa Clara Valley Water District to see about meeting their staff on site.