customer service
Customer Service Reps Reveal Their Worst Experiences at Work
“If it wasn’t for the sedatives, I wouldn’t have been able to keep this job.”
TikTok's 'Customer Service' Voice Trend Shows How We All Fake It at Work
The customer is always wrong on service worker TikTok.
It’s a Huge Pain to Get Square to Unlink Your Email From Your Credit Card
I found just how many steps you have to walk through until you can unlink your email address from your payment card in Square's system.
I Conquered My Debt to Hike the Pacific Crest Trail
I felt more in the four months I was on the trail than I had in the 20-plus years that came before then. But to realize my dream, it took an education in frugality to claw me out of financial ruin.
10 Great Jobs You Can Do From Anywhere
These jobs provide the cash and flexibility needed to live life as a digital nomad.
Have No Shame in Your Product Return Game
There’s nothing wrong with returning a used item if you’re not happy with it.
UrbanClap Co-Founder Abhiraj Bhal Gets Into Hot Water over a Broken AC
Reddit users had all the burns.
MoviePass Is the Latest Example of Tech Enabling ‘Job Creep’
Karl Marx's idea of "surplus labor" shows up at the modern box office.
A Former Twitter Employee Told Us How a Contractor Could Take Down Trump's Account
A Twitter contractor briefly disabled the president’s account, revealing new concerns about social media’s role in national security.
'No-Reply' Email Addresses Are a Plague
"If you’re allowed to send me an email, I’m allowed to send you an email."